HP Petrol Capsule</a> was previously examined and debunked after failing to provide any scientific or official support. The current diesel capsule narrative follows the same pattern, repackaged with different visuals.</p>"}},{"_template":"Articles\\ImageFull","_identifier":"block-203902","data":{"image":"https://whitelabel-manager-production.ams3.digitaloceanspaces.com/thumbs/hp-diesel-capsule-2-0d2c5.jpg_900x.jpg"}},{"_template":"Articles\\Text","_identifier":"block-203904","data":{"text":"<h2>The Truth:</h2>\r\n<p>There is absolutely no verified evidence to support the existence of an HP Diesel Capsule that can convert water into diesel fuel. The claim is entirely inconsistent with established scientific principles, as water cannot be transformed into diesel under normal conditions, and no credible research or technical testing has ever demonstrated such a process. Additionally, the company that these videos reference, HPCL, has officially denied the existence of any product like this, making it clear that the so called HP Diesel Capsule is not a legitimate product.</p>\r\n<p>Many of the viral videos promoting this idea are misleading, often created using AI-generated content or digital effects to simulate a working demonstration. These videos are designed to appear convincing, but they do not provide any reliable evidence.</p>\r\n<p>Until transparent laboratory testing, independent verification, and official confirmation from recognized authorities are publicly available, these claims should be viewed with extreme skepticism. Viewers and consumers are strongly advised not to trust or experiment with such products, as acting on unverified claims could lead to financial loss, vehicle damage, or other risks.</p>"}}],"sidebarBlocks":[{"_template":"Small\\Content\\Cta","_identifier":"block-157084","data":{"title":"Report a Scam!","consumer":null,"description":"Have you fallen for a hoax, bought a fake product? Report the site and warn others!","image":"https://files.scamadviser.com/thumbs/tell-your-story-8910e.png_200x200.png","button":"Report a Scam!","link":"https://www.scamadviser.com/leave-review"}},{"_template":"Small\\Content\\Taxonomy","_identifier":"block-157123","data":{"title":"Scam Categories","taxonomies":[{"id":7,"name":"Scam Alerts (902)","url":"https://www.scamadviser.com/articles/scam-alerts"},{"id":6,"name":"Scam Trends (339)","url":"https://www.scamadviser.com/articles/scam-trends"},{"id":8,"name":"Global Scam Country Guide (44)","url":"https://www.scamadviser.com/articles/global-scam-country-guide"},{"id":3,"name":"News about Scamadviser (41)","url":"https://www.scamadviser.com/articles/news-about-scamadviser"},{"id":5,"name":"Reliable Sites (37)","url":"https://www.scamadviser.com/articles/reliable-sites"},{"id":88,"name":"Fact Check (30)","url":"https://www.scamadviser.com/articles/fact-check"},{"id":2,"name":"Research & Reports (26)","url":"https://www.scamadviser.com/articles/research-reports"},{"id":1,"name":"Tips & Support (24)","url":"https://www.scamadviser.com/articles/tips-support"},{"id":87,"name":"Product Reviews (14)","url":"https://www.scamadviser.com/articles/product-reviews"},{"id":4,"name":"Advice for Companies (2)","url":"https://www.scamadviser.com/articles/advice-for-companies"}]}},{"_template":"Default\\Content\\Heading","_identifier":"block-59407","data":{"align":"left","text":"Help & Info","size":"large"}},{"_template":"Default\\Content\\Articles","_identifier":"block-157795","data":{"articles":[{"_template":"Home\\Articles","_identifier":"block-157824","data":{"title":"Scam Alerts","link":"https://www.scamadviser.com/articles/scam-alerts","icon":"fa-exclamation-triangle","bgImage":"https://files.scamadviser.com/uploads/img-scam-alert-f348b.svg"}},{"_template":"Home\\Articles","_identifier":"block-157839","data":{"title":"Learn Scams","link":"https://www.scamadviser.com/articles/scam-trends","icon":"fa-tags","bgImage":"https://files.scamadviser.com/uploads/img-learn-scam-737a6.svg"}},{"_template":"Home\\Articles","_identifier":"block-157854","data":{"title":"Reliable Sites","link":"https://www.scamadviser.com/articles/reliable-sites","icon":"fa-check-circle","bgImage":"https://files.scamadviser.com/uploads/img-website-213fb.svg"}},{"_template":"Home\\Articles","_identifier":"block-157869","data":{"title":"Advices","link":"https://www.scamadviser.com/articles/advice-for-companies","icon":"fa-comment","bgImage":"https://files.scamadviser.com/uploads/img-advice-f32d8.svg"}},{"_template":"Home\\Articles","_identifier":"block-157884","data":{"title":"Studies","link":"https://www.scamadviser.com/articles/research-reports","icon":"fa-search","bgImage":"https://files.scamadviser.com/uploads/img-report-ebc61.svg"}},{"_template":"Home\\Articles","_identifier":"block-161131","data":{"title":"Global Scams","link":"https://www.scamadviser.com/global-scam-country-guide","icon":"fa-globe","bgImage":"https://files.scamadviser.com/uploads/img-global-scam-005ad.svg"}}],"buttonText":"See all","buttonLink":"https://www.scamadviser.com/help-info"}},{"_template":"Default\\Content\\Heading","_identifier":"block-167997","data":{"align":"left","text":"Top Safety Picks","size":"large"}},{"_template":"Default\\Content\\Lists","_identifier":"block-167811","data":{"heading":"Your Go-To Tools for Online Safety","description":null,"listItems":[{"_template":"Default\\Items\\ListItem","_identifier":"block-167891","data":{"title":"ScamAdviser App - iOS","titleUrl":"https://apps.apple.com/us/app/scamadviser/id6480509109","linkTarget":"1","text":"Your personal scam detector, on the go! Check website safety, report scams, and get instant alerts. Available on iOS"}},{"_template":"Default\\Items\\ListItem","_identifier":"block-167944","data":{"title":"ScamAdviser App - Android","titleUrl":"https://play.google.com/store/apps/details?id=com.tech.scamadviser","linkTarget":"1","text":"Your personal scam detector, on the go! Check website safety, report scams, and get instant alerts. Available on Android."}},{"_template":"Default\\Items\\ListItem","_identifier":"block-169734","data":{"title":"NordVPN","titleUrl":"http://www.jdoqocy.com/click-101566658-13382109","linkTarget":"1","text":"NordVPN keeps your connection private and secure whether you are at home, traveling, or streaming from another country. It protects your data, blocks unwanted ads and trackers, and helps you access your paid subscriptions anywhere. Try it Today!"}}]}},{"_template":"Default\\Content\\Heading","_identifier":"block-59517","data":{"align":"left","text":"Popular Stories","size":"large"}},{"_template":"Default\\Content\\Blogs","_identifier":"block-59530","data":{"items":[{"id":13,"title":"How to Recognize a Scam Website","url":"https://www.scamadviser.com/articles/how-to-recognize-a-scam-website","excerpt":"As the influence of the internet rises, so does the prevalence of online scams. There are fraudsters making all kinds of claims to trap victims online - from fake investment opportunities to online stores - and the internet allows them to operate from any part of the world with anonymity. The ability to spot online scams is an important skill to have as the virtual world is increasingly becoming a part of every facet of our lives. The below tips will help you identify the signs which can indicate that a website could be a scam.\r\nCommon Sense: Too Good To Be True\r\nWhen looking for goods online, a great deal can be very enticing. A Gucci bag or a new iPhone for half the price? Who wouldn’t want to grab such a deal? Scammers know this too and try to take advantage of the fact.\r\nIf an online deal looks too good to be true, think twice and double-check things. The easiest way to do this is to simply check out the same product at competing websites (that you trust). If the difference in prices is huge, it might be better to double-check the rest of the website.\r\nCheck Out the Social Media Links\r\nSocial media is a core part of ecommerce businesses these days and consumers often expect online shops to have a social media presence. Scammers know this and often insert logos of social media sites on their websites. Scratching beneath the surface often reveals this fu","buttonText":"Read more","renderAsInertiaLink":false},{"id":4,"title":"How Do I Get Money Back From a Scammer?","url":"https://www.scamadviser.com/articles/how-do-i-get-money-back-from-a-scammer","excerpt":"Disclaimer: This article was originally published in 2018 and has been updated in October 2025 to reflect more current information, resources, and advice. Scams and recovery options continue to evolve, so always double-check with your bank, payment provider, or local consumer protection authority for the latest guidance.\r\nSo the worst has come to pass - you realise you parted with your money too fast, and the site you used was a scam - what now? Well first of all, don’t despair!!\r\nIf you think you have been scammed, the first port of call when having an issue is to simply ask for a refund. This is the first and easiest step to determine whether you are dealing with a genuine company or scammers. Sadly, getting your money back from a scammer is not as simple as just asking. \r\nIf you are indeed dealing with scammers, the procedure (and chance) of getting your money back varies depending on the payment method you used.\r\n\r\nPayPal\r\nDebit card/Credit card\r\nBank transfer\r\nWire transfer\r\nGoogle Pay\r\nBitcoin\r\n\r\nPayPal\r\nGood news: PayPal gives you strong protection. You can file a dispute within 180 days of your purchase.\r\nYou can get a refund if:\r\n\r\nYour order never arrives, and the seller cannot provide proof of delivery.\r\nThe scammer sends you something completely different (e.g., a controller instead of a PlayStation).\r\nThe product condition was misrepresented (sold as new but arrives used).\r\nThe item is missing undisclosed parts.\r\nThe item is counterfeit.\r\n\r\nStart your claim directly through Pay","buttonText":"Read more","renderAsInertiaLink":false}]}}],"meta":{"title":"HP Diesel Capsule Real or Fake? Does HP Diesel Capsule Exist?","description":"Viral HP Diesel Capsule claims turning water into diesel are false, scientifically impossible, denied by HPCL, and lack any verified evidence or testing.","canonical":"https://www.scamadviser.com/articles/hp-diesel-capsule-real-or-fake-does-hp-diesel-capsule-exist","alternates":[{"language":"x-default","url":"https://www.scamadviser.com/articles/hp-diesel-capsule-real-or-fake-does-hp-diesel-capsule-exist"},{"language":"nl","url":"https://www.scamadviser.com/nl/articles/hp-diesel-capsule-echt-of-nep-bestaat-hp-diesel-capsule"},{"language":"pt","url":"https://www.scamadviser.com/pt/articles/hp-diesel-capsule-e-verdadeira-ou-falsa-a-capsula-hp-diesel-existe"},{"language":"es","url":"https://www.scamadviser.com/es/articles/hp-diesel-capsule-real-o-falso-existe-hp-diesel-capsule"},{"language":"de","url":"https://www.scamadviser.com/de/articles/hp-diesel-capsule-echt-oder-gefaelscht-existiert-hp-diesel-capsule"},{"language":"fr","url":"https://www.scamadviser.com/fr/articles/hp-diesel-capsule-vraie-ou-fausse-est-ce-que-hp-diesel-capsule-existe"},{"language":"it","url":"https://www.scamadviser.com/it/articles/hp-diesel-capsule-reale-o-falso-la-capsula-hp-diesel-esiste"},{"language":"uk","url":"https://www.scamadviser.com/uk/articles/dyzelna-kapsula-hp-spravznia-chy-pidroblena-chy-isnuye-dyzelna-kapsula-hp"},{"language":"ro","url":"https://www.scamadviser.com/ro/articles/hp-diesel-capsule-real-sau-fals-exista-hp-diesel-capsule"},{"language":"ru","url":"https://www.scamadviser.com/ru/articles/hp-diesel-capsule-realnost-ili-poddelka-suschestvuet-li-kapsula-hp-diesel-capsule"},{"language":"zh","url":"https://www.scamadviser.com/zh/articles/hp-chai-you-xiao-nang-shi-zhen-shi-jia-hp-diesel-xiao-nang-cun-zai-ma"},{"language":"tc","url":"https://www.scamadviser.com/tc/articles"},{"language":"ja","url":"https://www.scamadviser.com/jp/articles/hpdeizerukapuseruhaben-wu-kawei-wu-kahpdeizerukapuseruhacun-zai-shimasuka"}]},"language":"en","pendingCookieConsent":false,"navigation":{"items":{"data":[{"id":1082,"name":"Report a Scam","url":"https://www.scamadviser.com/report-a-scam"},{"id":1028,"name":"Help & Info","url":"https://www.scamadviser.com/help-info"},{"id":1100,"name":"Business","url":"https://www.scamadviser.com/business"}]},"languages":{"current":"en","available":[{"label":"Deutsch","code":"de","url":"https://www.scamadviser.com/de/articles/hp-diesel-capsule-echt-oder-gefaelscht-existiert-hp-diesel-capsule"},{"label":"English","code":"en","url":"https://www.scamadviser.com/articles/hp-diesel-capsule-real-or-fake-does-hp-diesel-capsule-exist"},{"label":"Español","code":"es","url":"https://www.scamadviser.com/es/articles/hp-diesel-capsule-real-o-falso-existe-hp-diesel-capsule"},{"label":"Français","code":"fr","url":"https://www.scamadviser.com/fr/articles/hp-diesel-capsule-vraie-ou-fausse-est-ce-que-hp-diesel-capsule-existe"},{"label":"Italiano","code":"it","url":"https://www.scamadviser.com/it/articles/hp-diesel-capsule-reale-o-falso-la-capsula-hp-diesel-esiste"},{"label":"日本","code":"jp","url":"https://www.scamadviser.com/jp/articles/hpdeizerukapuseruhaben-wu-kawei-wu-kahpdeizerukapuseruhacun-zai-shimasuka"},{"label":"Nederlands","code":"nl","url":"https://www.scamadviser.com/nl/articles/hp-diesel-capsule-echt-of-nep-bestaat-hp-diesel-capsule"},{"label":"Português","code":"pt","url":"https://www.scamadviser.com/pt/articles/hp-diesel-capsule-e-verdadeira-ou-falsa-a-capsula-hp-diesel-existe"},{"label":"Romanian","code":"ro","url":"https://www.scamadviser.com/ro/articles/hp-diesel-capsule-real-sau-fals-exista-hp-diesel-capsule"},{"label":"Russian","code":"ru","url":"https://www.scamadviser.com/ru/articles/hp-diesel-capsule-realnost-ili-poddelka-suschestvuet-li-kapsula-hp-diesel-capsule"},{"label":"繁体中文","code":"tc","url":"https://www.scamadviser.com/tc/articles"},{"label":"Ukrainian","code":"uk","url":"https://www.scamadviser.com/uk/articles/dyzelna-kapsula-hp-spravznia-chy-pidroblena-chy-isnuye-dyzelna-kapsula-hp"},{"label":"简体中文","code":"zh","url":"https://www.scamadviser.com/zh/articles/hp-chai-you-xiao-nang-shi-zhen-shi-jia-hp-diesel-xiao-nang-cun-zai-ma"}]},"search":{"placeholders":{"website":"Search a website...","phone":"Search phone","crypto":"Search a cryptoaddress...","iban":"Search a IBAN address..."},"urls":{"website":"https://www.scamadviser.com/check-website","phone":"https://www.scamadviser.com/check-phone","crypto":"https://www.scamadviser.com/check-crypto","iban":"https://www.scamadviser.com/check-iban"}}},"footer":{"consumerSection":{"title":"For Consumers","items":{"data":[{"id":37,"name":"Report a Scam","url":"https://www.scamadviser.com/leave-review"},{"id":1048,"name":"How to get your money back","url":"https://www.scamadviser.com/how-to-get-your-money-back-from-a-scam"},{"id":1078,"name":"ScamAdviser App & Browser Extension","url":"https://www.scamadviser.com/download-browser-extension-app"},{"id":1058,"name":"How to Recognize a Scam Website","url":"https://www.scamadviser.com/how-to-recognize-a-scam-website"},{"id":1072,"name":"Check a site for me","url":"https://www.scamadviser.com/check-a-site-for-me"}]}},"businessSection":{"title":"For Businesses","items":{"data":[{"id":1017,"name":"Claim your Website","url":"https://www.scamadviser.com/claim-your-site"},{"id":1085,"name":"API & Data Feed","url":"https://www.scamadviser.com/scamadviser-api"},{"id":1025,"name":"Install Our Logo","url":"https://www.scamadviser.com/install-our-logo"},{"id":1015,"name":"Become our Partner","url":"https://www.scamadviser.com/become-a-partner"},{"id":1023,"name":"Advertise on ScamAdviser","url":"https://www.scamadviser.com/advertise-on-scamadviser"}]}},"aboutUsSection":{"title":"About Scamadviser","items":{"data":[{"id":20,"name":"About Us","url":"https://www.scamadviser.com/about-scamadviser"},{"id":14,"name":"FAQ","url":"https://www.scamadviser.com/faq"},{"id":1012,"name":"In the Press","url":"https://www.scamadviser.com/in-the-press"},{"id":13,"name":"Contact","url":"https://www.scamadviser.com/contact"}]}},"subFooter":{"items":{"data":[{"id":16,"name":"Privacy Policy","url":"https://www.scamadviser.com/privacy-policy"},{"id":17,"name":"Terms & Conditions","url":"https://www.scamadviser.com/terms-conditions"},{"id":1061,"name":"Imprint","url":"https://www.scamadviser.com/imprint"},{"id":28,"name":"Disclaimer","url":"https://www.scamadviser.com/disclaimer"},{"id":18,"name":"Content Guidelines","url":"https://www.scamadviser.com/review-guidelines"},{"id":1039,"name":"Notice and Take Down","url":"https://www.scamadviser.com/notice-and-take-down-procedure"},{"id":1040,"name":"Sitemap","url":"https://www.scamadviser.com/sitemap"},{"id":1016,"name":"Copyright","url":"https://www.scamadviser.com/copyright-notice"}]}},"initiativeText":"ScamAdviser is a member of"},"socials":[{"url":"https://www.facebook.com/sadviser/","icon":"facebook-square"},{"url":"https://www.youtube.com/channel/UCERAPMuOxhqOg6WqIDR1G2w","icon":"youtube"},{"url":"https://twitter.com/scamadviser","icon":"twitter-square"},{"url":"https://www.linkedin.com/company/scamadviser","icon":"linkedin-square"},{"url":"https://t.me/scamadviser_scammybot","icon":"telegram"},{"url":"https://wa.me/31612902070","icon":"whatsapp"},{"url":"https://www.scamadviser.com/scammy-chatbot","icon":"university"}]},"url":"/articles/hp-diesel-capsule-real-or-fake-does-hp-diesel-capsule-exist","version":"9d5e0df4f03ea17224e35ec0172662bc"}">
Author: De-Reviews.com Team
December 23, 2025
Videos showing unbelievable fuel hacks continue to circulate widely on social media. One of the latest trends shows clips suggesting that a product often called an HP Diesel Capsule can convert water into usable diesel when added to a vehicle’s fuel tank. These videos imply that vehicles can run normally using this method, raising curiosity and confusion among viewers.
Because such claims involve vehicle safety and fuel technology, it is important to separate visual demonstrations from verifiable facts.
What These Videos Are Suggesting?
Although the clips differ in style and presentation, the central message is consistent. The videos typically show water into a vehicle fuel tank, followed by the addition of a capsule identified as an HP Diesel Capsule. Viewers are then shown a color change in the liquid and are led to believe that the water has transformed into diesel. In some cases, vehicles are shown running, while in others the result is simply claimed.
The presentation suggests a breakthrough in fuel technology, but no technical explanation or credible testing is provided.

Lack of Any Confirmed Product or Testing:
There is no publicly available evidence from fuel companies, automotive manufacturers, scientific institutions, or regulatory bodies confirming the existence of a capsule that can convert water into diesel. Innovations in fuel technology are normally supported by patents, controlled testing, and official announcements.
In this case, none of these forms of verification are present, making the claim unreliable.
HPCL Has Denied Such Products:
To address the confusion created by the use of the “HP” name, Hindustan Petroleum Corporation Limited (HPCL) has already issued a clarification through its official Facebook account. HPCL stated that it does not sell or endorse any product that converts water into fuel.
The company confirmed that there is:
- No HP Diesel Capsule
- No HP Petrol Capsule
- No HP Fuel Capsule
This official statement directly contradicts the claims being promoted in viral videos.


Why Water Cannot Become Diesel Inside a Tank?
Diesel fuel is produced from crude oil through complex refining processes involving specialized equipment and controlled conditions. Water, by contrast, is not a fuel and cannot provide the energy required to power a diesel engine.
Turning water into diesel would require advanced chemical processes and significant external energy. Such a transformation cannot occur inside a vehicle’s fuel tank, nor can it be initiated by a small capsule.
Fuel Additives Are Not Fuel Creators:
Some viewers may assume the capsule is a type of fuel additive. While legitimate diesel additives do exist, their role is limited to cleaning injectors, reducing deposits, or improving fuel stability. They do not create diesel, nor do they allow engines to run on water.
Any claim suggesting otherwise goes beyond the purpose of real world additives.
Water in Diesel Tanks Causes Problems, Not Power:
In real automotive scenarios, water entering a diesel tank is considered a serious issue. It can lead to poor combustion, engine hesitation, injector damage, and corrosion within the fuel system. This well known risk further highlights why the idea of water functioning as diesel is unrealistic.
AI-Generated Videos Add to the Confusion:
A key detail often overlooked is that many of these videos are AI-generated or digitally created. In several cases, creators mention this in the video descriptions. However, because most viewers focus only on the visuals, these disclaimers are missed, and fictional demonstrations are mistaken for real experiments.
Similar Claims Have Been Debunked Before:
Claims involving fuel capsules are not new. Earlier viral content about an HP Petrol Capsule was previously examined and debunked after failing to provide any scientific or official support. The current diesel capsule narrative follows the same pattern, repackaged with different visuals.

The Truth:
There is absolutely no verified evidence to support the existence of an HP Diesel Capsule that can convert water into diesel fuel. The claim is entirely inconsistent with established scientific principles, as water cannot be transformed into diesel under normal conditions, and no credible research or technical testing has ever demonstrated such a process. Additionally, the company that these videos reference, HPCL, has officially denied the existence of any product like this, making it clear that the so called HP Diesel Capsule is not a legitimate product.
Many of the viral videos promoting this idea are misleading, often created using AI-generated content or digital effects to simulate a working demonstration. These videos are designed to appear convincing, but they do not provide any reliable evidence.
Until transparent laboratory testing, independent verification, and official confirmation from recognized authorities are publicly available, these claims should be viewed with extreme skepticism. Viewers and consumers are strongly advised not to trust or experiment with such products, as acting on unverified claims could lead to financial loss, vehicle damage, or other risks.
Report a Scam!
Have you fallen for a hoax, bought a fake product? Report the site and warn others!
Your Go-To Tools for Online Safety
- ScamAdviser App - iOS : Your personal scam detector, on the go! Check website safety, report scams, and get instant alerts. Available on iOS
- ScamAdviser App - Android : Your personal scam detector, on the go! Check website safety, report scams, and get instant alerts. Available on Android.
- NordVPN : NordVPN keeps your connection private and secure whether you are at home, traveling, or streaming from another country. It protects your data, blocks unwanted ads and trackers, and helps you access your paid subscriptions anywhere. Try it Today!
As the influence of the internet rises, so does the prevalence of online scams. There are fraudsters making all kinds of claims to trap victims online - from fake investment opportunities to online stores - and the internet allows them to operate from any part of the world with anonymity. The ability to spot online scams is an important skill to have as the virtual world is increasingly becoming a part of every facet of our lives. The below tips will help you identify the signs which can indicate that a website could be a scam.
Common Sense: Too Good To Be True
When looking for goods online, a great deal can be very enticing. A Gucci bag or a new iPhone for half the price? Who wouldn’t want to grab such a deal? Scammers know this too and try to take advantage of the fact.
If an online deal looks too good to be true, think twice and double-check things. The easiest way to do this is to simply check out the same product at competing websites (that you trust). If the difference in prices is huge, it might be better to double-check the rest of the website.
Check Out the Social Media Links
Social media is a core part of ecommerce businesses these days and consumers often expect online shops to have a social media presence. Scammers know this and often insert logos of social media sites on their websites. Scratching beneath the surface often reveals this fu
Disclaimer: This article was originally published in 2018 and has been updated in October 2025 to reflect more current information, resources, and advice. Scams and recovery options continue to evolve, so always double-check with your bank, payment provider, or local consumer protection authority for the latest guidance.
So the worst has come to pass - you realise you parted with your money too fast, and the site you used was a scam - what now? Well first of all, don’t despair!!
If you think you have been scammed, the first port of call when having an issue is to simply ask for a refund. This is the first and easiest step to determine whether you are dealing with a genuine company or scammers. Sadly, getting your money back from a scammer is not as simple as just asking.
If you are indeed dealing with scammers, the procedure (and chance) of getting your money back varies depending on the payment method you used.
PayPal
Debit card/Credit card
Bank transfer
Wire transfer
Google Pay
Bitcoin
PayPal
Good news: PayPal gives you strong protection. You can file a dispute within 180 days of your purchase.
You can get a refund if:
Your order never arrives, and the seller cannot provide proof of delivery.
The scammer sends you something completely different (e.g., a controller instead of a PlayStation).
The product condition was misrepresented (sold as new but arrives used).
The item is missing undisclosed parts.
The item is counterfeit.
Start your claim directly through Pay